A Claims Process Tailored Just for You
Protecting yourself and your dental practice with appropriate insurance helps ensure that unexpected events
won't put your business — or your family — in financial jeopardy. But you also want to feel confident that the insurance
benefits you've paid for will be there when you need them. If you've never made a claim, you may wonder how difficult
the process is and how long approval takes. Great-West Financial understands these concerns, which is why the claims
process is simple and straightforward. Through our longstanding relationship with the ADA, we've tailored the
claims process to suit you — ADA member dentists and dental students — first. Here are three advantages of the
Great-West Financial claims process.
Advantage 1: Strong relationships and an ADA member-focused staff
Our claims division works exclusively with ADA members, so Great-West Financial claims consultants have a long
history and deep familiarity with members' claims. That expertise enables claims consultants to focus attention
on you and your claim. When you have a claim, you typically work with one claims consultant from the beginning
to the end of the claims process. The consultant acts as your guide, helping you through what can be a difficult
time for you and your family.
Advantage 2: A depth and breadth of knowledge
Because Great-West Financial has worked so long and so extensively with dentists and dental students, we understand
the health risks you face — risks that might lead to insurance claims, including neck and back injuries, degenerative
disc disease, nervous system diseases, and arthritis. Starting the claims process with a thorough understanding of
the occupational demands of dentistry allows our consultants to quickly review your forms and requirements. This may
lead to faster resolution on your claim, benefiting you — the ADA member — and your family.
Advantage 3: A focus on validating claims, for the good of all members
The primary objective of our claims process is to determine the validity of the claim as promptly as we can to help
ensure that you receive the benefits you deserve in a timely manner. Confirming the validity of claims also helps
protect all ADA members, even those who never need their benefits. Our focus on legitimate claims means that plan
participants aren't burdened with higher premium costs driven by payments on unnecessary claims.
A claims process that works exclusively for you
With ADA Members Insurance Plans from Great-West Financial, you can take comfort knowing that should you ever
need your benefits in the future, we offer a personalized, straightforward claims experience with consultants who
work exclusively with ADA members. If you need to submit a claim, you can easily download
claim forms and find
clear instructions for completing and submitting your claim so you can begin the process quickly.